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SolidSync isn't officially launched yet, but you can already use it. Join our preview program an start using the features that are live today and get access to new ones as soon as they ship. Check our Roadmap for details.
You will also have the exclusive opportunity to talk directly to the team to help shape SolidSync.
Join our Preview Program and save 66 %
Frequenty asked questions
Each object (customer, ticket, event) is billed separately for every create or update event. If a customer buys a ticket, SolidSync will sync the customer object and the ticket object, resulting in two billable objects per sale. Only successfully synced objects are counted towards your quota.
Our web app allows you to choose which webhook events will trigger a sync. If you don't want to sync a certain object type, just deactivate the corresponding webhooks.
If you have exceeded your quota, SolidSync will stop syncing objects. You can either wait until your quota resets next month or upgrade your plan, then trigger a backfill sync of historical data to pick up where SolidSync left off. Note that backfill syncs will also count towards your quota.
You can log in to our web app to see your quota and your current usage.
SolidSync offers a free tier with a limited sync quota that you can use to see if it's the right fit for you.
If you need help you can contact us via our contact form. Enterprise customers will have a dedicated account manager which you can contact via e-mail.